13. I don't get the answer to my 1:1 inquiry.

In the case of Korean inquiry, we try to give the answers in a day, and in the case of foreign language inquiry, we give answers in 2-3days, in received order.
The answers can be delayed in case we have too many inquiries.
If you don't get the answers for too long, please check the email address you used for the inquiry is correct or check the spam mailbox.
If the above two are correct and you still did not get the answers for the inquiry, please send us the inquiry again. We'll try to answer it ASAP.